WHAT WE SUPPORT

  • Computers - Desktops & Laptops / Notebooks
  • Microsoft operating systems - XP, Vista & Windows 7
  • PC Security - antivirus, spyware removal, firewall
  • Microsoft Office Suite of programs
  • Internet browsers - IE, Firefox, Chrome, Safari, Opera
  • Email setup - Outlook, Live, Thunderbird etc
  • CD / DVD burning
  • Electronic Equipment - Web cameras, PSP, Playstation, Headsets, LCD TV's, Bluetooth devices, 2 way radio
  • Multimedia - Quicktime, Windows Media, iTunes
  • PC Utilities - Compression, backup, system tuning and updates
  • Questions on anything internet related
  • Network Devices - Cisco Routers / Switches / hubs
  • Wireless Devices - IP Phone, Router, D-link, Linksys, IEEE 802.11 etc
  • Servers - Windows NT, MS Exchange, Windows 2000, 2003, 2008, XP, Vista, 7
  • Mobile Phones 
  • Hardware - Printers, Faxes, Scanners, Xerox photocopiers
  • Networking: 
  • LAN and WAN Technologies, VLAN and Trunk Configuration, Proxy and IP Filter rules configuration, VPN Configuration, inter VLAN routing configuration, VTP, ACL, NAT, STP, RSTP, Domain Administration, Active Directory, Backup and Recovery, ISA Server Management, DHCP, and DNS
  • Software/Tools: 
  • freeFTPD sFTP server, Swish Max, Dreamweaver, Adobe Photoshop, Macromedia Flash, Windows Movie Maker, Microsoft Office, Open Office and other 3rd party tools used in removing Malware, Spyware and Viruses.
  • VPN (Virtual Private Network), Proxy/IP filter rules, NAT (Network Address Translation), and Port filtering configuration - Manage Disaster Recovery site network connectivity.
  • Regular back-up of configurations and event logs. • Cisco 2821 and HP Procurve 7102DL router:
  • ACL (Access Control List), VLAN and Trunk configuration.
WHAT WE SUPPORT - your one stop shop for IT technical support
 
  • Getting your own TECONIX Tech Support team to troubleshoot the problem, saves you time and money by not having to physically take your device to a technician
  • No need to drive down to the Computer store to fix or troubleshoot a problem – just get in touch with TECONIX and we’ll look after you
  • Your TECONIX team is here for you 24 / 7 / 365 days a year so you don’t need to bother a friend in the middle of the evening when something goes wrong with your PC or other devices
  • TECONIX makes you look professional – If you are running a Business you simply can’t go past the TECONIX 24 / 7 / 365 Tech Support Service
  • TECONIX helps you to look good to your clients, by being able to focus on what you do best and let TECONIX take care of Tech issues for you
  • Comprehensive remote technical support is only a phone call away
  • You want to have fun with family and friends, there is no point trying to slave over your PC or laptop or any other device trying to figure it all out when you can simply have your own TECONIX  24 / 7 Tech team work it our and fix it for you in a fraction of the time
  • Our Technicians are dedicated to providing you with your own 24 / 7 Tech Support solution no matter where you are, we'll be there for you whenever you need us.
  • Click here for our continually updated list of what we support
  • All members of TECONIX will benefit from our extensive and continually growing list of devices/hardware/software we Support.  What this means is that as we add new Support services to our growing list, our TECONIX members will be notified via a Newsletter so that they can immediately take advantage of it any time.
  • If you know someone that has constant tech issues, and you are always the one that is called up for help! well there's a way you can solve that problem by buying them a yearly subscription and have TECONIX look after them while you focus on other important things in life! simply call one of our sales consultants and they will set you up in no time. Call us Now
  • For all our cost-effective 24 / 7 Tech Support plans click here

   

PC SUPPORT
  • Windows XP, Vista, 7
  • Microsoft Office
  • Third party applications
  • Computer security
  • Hardware advice & support
  
PC Security
  • Virus checking and removal
  • Malware/scamware checking and removal
  • Software updates and security patches
  • Windows update service check
  • Firewall assistance
  
Internet Support
  • Assist with setting up email accounts
  • Provide advice on website security
  • Assist with Voip troubleshooting
  • Browser installs and updates
  • Help with social media

 

  • Computers - Desktops & Laptops / Notebooks
  • Microsoft operating systems - XP, Vista & Windows 7
  • PC Security - antivirus, spyware removal, firewall
  • Microsoft Office Suite of programs
  • Internet browsers - IE, Firefox, Chrome, Safari, Opera
  • Email setup - Outlook, Live, Thunderbird etc
  • CD / DVD burning
  • Electronic Equipment - Web cameras, PSP, Playstation, Headsets, LCD TV's, Bluetooth devices, 2 way radio
  • Multimedia - Quicktime, Windows Media, iTunes
  • PC Utilities - Compression, backup, system tuning and updates
  • Questions on anything internet related
  • Network Devices - Cisco Routers / Switches / hubs
  • Wireless Devices - IP Phone, Router, D-link, Linksys, IEEE 802.11 etc
  • Servers - Windows NT, MS Exchange, Windows 2000, 2003, 2008, XP, Vista, 7
  • Mobile Phones 
  • Hardware - Printers, Faxes, Scanners, Xerox photocopiers
  • Networking: 
  • LAN and WAN Technologies, VLAN and Trunk Configuration, Proxy and IP Filter rules configuration, VPN Configuration, inter VLAN routing configuration, VTP, ACL, NAT, STP, RSTP, Domain Administration, Active Directory, Backup and Recovery, ISA Server Management, DHCP, and DNS
  • Software/Tools: 
  • FTPD sFTP server, Swish Max, Dreamweaver, Adobe Photoshop, Macromedia Flash, Windows Movie Maker, Microsoft Office, Open Office and other 3rd party tools used in removing Malware, Spyware and Viruses.
  • VPN (Virtual Private Network), Proxy/IP filter rules, NAT (Network Address Translation), and Port filtering configuration - Manage Disaster Recovery site network connectivity.
  • Regular back-up of configurations and event logs. • Cisco 2821 and HP Procurve 7102DL router:
  • ACL (Access Control List), VLAN and Trunk configuration.
  • As new Support Services come onboard, all TECONIX members are automatically notified via newsletter so that they can take advantage immediately if required